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NEW
DRESSES
NOOKIE
RUNAWAY THE LABEL
TOPS & OUTERWEAR
BOTTOMS
SETS & CO-ORDS
PLAYSUITS
PAJAMA SETS
SALES
SWIM
HOME

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Please email us for all enquires at

chelseaavenue@yahoo.com

RETURNS POLICY & INFORMATION.

Returns

Please Note: Any purchases made during our normal sales period cannot be repurchased for the same sale price if returned for incorrect size/change of mind reasonings.

RETURNS POLICY & INFORMATION

We want you to be completely satisfied with your online purchase. If you change your mind, you will be able to return any full priced item/s for a store credit ,subject to the following conditions

-You must email our support team at chelseaavenue@yahoo.com within 48hrs from receiving your item/s.

- Items must be returned within 14 days of receiving your parcel for Domestic customers. We suggest that all items are tried on as soon as they are received to ensure you are able to return items within the timeframe.

- Items must be returned in original condition, unworn, unaltered, unwashed and with their tags attached, void of any make up or odours / scents.

-It’s the customer’s responsibility to pay for the return items within the time frame.

-Chelsea Avenue is not held responsible for your missing return item/s. This is strictly between you and the post company you use.

-All our items will be checked for faults by our warehouse team before being shipped out.

- Swimwear – Customers must try on items wearing undergarments. If you wish to return an item, the tags and protective hygiene strip must remain in place. The item will not be accepted if either of these have been removed or altered, or if the item shows signs of wear.

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